In a Nutshell: Support at Home & the new Aged Care Act
The new Aged Care Act is transforming how care is delivered—putting rights, safety, and quality at the heart of every interaction. The In a Nutshell factsheet series gives workers and volunteers practical, easy-to-read guidance on what’s new — covering the Statement of Rights, Code of Conduct, and the Support at Home program. Stay ahead of the changes, strengthen your practice, and help deliver safe, high-quality care for older Australians.
Please see below short explainer videos along with their factsheet.
Videos developed by Anna Millicer
Founder, Home Care HQ Newsletter | Get Smart Aged Care Consultancy
Supported by:
• Central Coast SSDO
• Southwest Sydney SSDOs
• Inner West Sydney SSDO

Funded by the Department of Health, Disability and Ageing
1.1 - Understanding The Aged Care Act
1.2 - The Support at Home Program
1.3 - The Statement of Rights
2.1 - Grandfathered Participants
2.2 - No Worse Off Principle
2.3 - Hybrid Participants
3.1 - New Service Categories in Support at Home
3.2 - Care Management Funding in Support at Home
3.3 - Aged Care Worker Code of Conduct
4.1 - New Co-contributions Framework
4.2 - Quarterly Budgets in Support at Home
4.3 - Rolling over Unspent Funds
5.1 - Strengthend Aged Care Quality Standards
5.2 - Whistleblowe Protections in Aged Care
5.3 - Registered Supporters in Home Care
5.4 - Incident Reporting and the Serious Incident Response Scheme (SIRS) in Home Care
5.5 - Culturally Safe, Trauma-Aware & Healing Informed Care
5.6 - Support at Home New Participants